Cookie Policy
Last updated Oct 22, 2026
ProLoop uses only the cookies needed to sign you in, keep the Service secure and process payments. We do not use advertising or third-party analytics cookies, and nothing is tracked for players under 18.
This Cookie Policy explains how ProLoop LLC ("ProLoop," "we," "us") uses cookies and similar technologies on proloop.io, the ProLoop apps and coach booking widgets. It is part of our Privacy Policy.
01
What cookies are
Cookies are small text files a website stores in your browser. Similar technologies include browser local storage, session storage, software development kits (SDKs) in mobile apps, and pixels (tiny images or scripts that report a visit). In this policy, "cookies" covers all of them.
02
Cookies ProLoop uses
Everything ProLoop sets is strictly necessary, so it does not require consent and cannot be switched off without breaking the Service.
| Category | Set by | What it does | How long |
|---|---|---|---|
| Sign-in and session | ProLoop (via Supabase) | Keeps you signed in and secures your session | Until you sign out, or up to 30 days |
| Preferences | ProLoop | Remembers settings such as units, theme and your last-viewed student | Until you clear it |
| Security | ProLoop | Detects suspicious logins and protects forms against abuse | Session |
| Payments | Stripe | Prevents fraud and completes checkout when you pay a coach or subscribe | Up to 2 years, set by Stripe |
| App identifiers | ProLoop mobile apps | Device and push-notification tokens so the app can send you alerts | Until you uninstall or turn off notifications |
Stripe's cookies are governed by Stripe's cookie policy.
What we don't use. No advertising cookies, retargeting pixels, social-media pixels or third-party analytics. If we ever add analytics or other non-essential cookies, we will update this policy first and, where the law requires, ask for your consent before setting them.
03
Coach booking widgets
Coaches can embed a ProLoop booking widget on their own websites. The coach's website has its own cookie practices, which are the coach's responsibility. On some plans a coach may add their own analytics or advertising pixels to the widget. When they do:
- the coach is responsible for that tracking and for any consent their visitors need to give;
- ProLoop records the referring link and campaign tags (UTM) for adult bookings so the coach can see where bookings came from; and
- ProLoop blocks all of that tracking for players under 18.
04
Children and teens
For any player under 18, ProLoop fires no advertising pixels, retargeting tags or marketing-attribution events, on ProLoop or on a coach's widget. Only the strictly necessary cookies in Section 2 are used.
05
Your choices
- Browser settings. You can block or delete cookies in your browser. Blocking strictly necessary cookies will stop you from signing in or paying.
- Mobile apps. You can turn off notifications and limit ad tracking in your phone's settings.
- Global Privacy Control. We honor GPC signals as an opt-out of any sale or sharing of personal information where the law requires it. We do not otherwise respond to Do Not Track signals.
06
Changes and contact
We will post any change here with a new date, and will notify you before adding any non-essential cookies. Questions go to:
ProLoop LLC
1853 S Rochester Dr., Gilbert, Arizona 85295
support@proloop.io